Powered by

Storydoc

The world's most advanced white Glove delivery network

The world's most advanced white Glove delivery network

FURNITURE DELIVERY IS OUTDATED

eCommerce needs

- End-to-end shipment visibility

- Consistent, Customer-Centric Experience

- Scalable processes

 

What is the problem?

4,000+ last mile delivery companies

No technology standard links eCommerce with consumers and first and final mile partners

WHAT IS DELIVERIGHT?

Deliveright offers nationwide, White Glove delivery of Heavy Goods, powered by its patented, cloud-based technology platform, “Grasshopper".

Deliveright services 80%+ of the eCom buying population in the $50B+ Heavy Goods logistics industry.

Thanks to our technology and service, refined over 150,000+ deliveries, we are the industry's best logistics and technology platform.

240%

YoY Revenue Growth of Top 10 Customers

70%

Canceled Orders Reduction

80%

Failed Deliveries Reduction

60%

Inbound Phone Calls Reduction

TYPICAL SHIPPING PROCESS IS PAINFUL TO CUSTOMERS

Heavy Goods shipping is too complicated and too slow

First, the shipper contacts one or more LTL carriers and separately a final mile carrier

LTL carrier picks up from manufacturer, confirming with paper documents

LTL carrier contacts second LTL carrier or final mile terminal to schedule handoff/delivery of freight

Final mile terminal receives freight, using paper and clipboard; No warehouse or delivery management technology

Final mile terminal live calls the consumer to schedule a delivery date

Order is delivered to consumer’s home and they sign confirmation of delivery. Shipper does not get confirmation until paperwork is processed

Each LTL carrier and final mile carrier submits its own invoice which can triple paperwork processing

Without technology, the customer has no idea where their furniture is until it arrives!

Now let's look at the Deliveright process...

First, order information is automatically loaded onto Deliveright's platform

Deliveright technology routes the order to the appropriate final mile terminal and provides a tracking link to the customer

Order is delivered to consumer’s home. Shipper is notified and provided with electronic proof - photos - in real time

And finally, the shipper receives just one simple invoice

With Deliveright, the shipper knows where the shipment is, which date the customer has selected for delivery, and when the delivery happens - all in real time!

GRASSHOPPER: REAL-TIME TRACKING

The Most Advanced (and Patented!) Delivery Management Technology, Built for a Customer Centric-Experience.

Instant Quote & Transparent Pricing

End-to-End Integrations (API, EDI)

Manage delivery flow, start to finish, on your customized dashboard

Dispatch / Routing Software Uses Machine Learning to Plan Efficient Routes

Multi-channel communications with customers (Web, Email, Chat, Text, Social & Phone)

GIMS - Complete control of your inventory, which you can easily use to fulfill new customer orders

DELIVERIGHT'S EXPERIENCE LOOP

THE BOTTOM LINE: CONSUMER REVIEWS

Quality control is our number 1 priority. Deliveright is programmed to accept feedback - whether via email, chat, phone, or another channel. Getting feedback from all of our customers and partners helps us achieve our best in class performance.

All of our terminals run on Grasshopper, providing your customers with a uniform, excellent experience across all markets.

Our proactive communication reduces aggravation, with support that includes video tutorials and demonstrations.

And upon completion of delivery, your customer receives a survey request to rate their experience. We know that every single delivery matters.

If you compare our reviews to other delivery services, the results speak for themselves.

The result is that your customers will LOVE US!

EXPANDING COVERAGE

THANK YOU!

  Let's schedule a call: